Job Description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow--people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

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Job Summary

This position supports our customers import and export process to ensure compliance and minimize the risk. In this position you will review import and export documentations, validate that they meet all requirements per the local regulations, liaise with customer and their brokers to resolve any issues identified. As a TMA I you will also support your supervisor to manage the customer by preparing metrics, KPI, QBR and maintaining and updates SOP.

Responsibilities:

Audit Import and export document to ensure all documentation is compliant according to the process set up with the customer Manage the import/export process maintain documentation, and audit records Cooperate with external vendors and agents to ensure timely resolution of any problems and minimize the import/export cycletime Support with the creation of monthly statistics and KPI for the customer Assists with workload management and distribution. Coordinates daily activities with TAS (Trade Advisory Services) team members and project supervisor. Communicates proactively with customers including educating customers on regulatory procedures, root cause analysis, and process improvements. Provides Backup and coverage for the supervisor Maintains and Updates SOP Support the implementation of new clients/services

Qualifications:

Bachelor's Degree or International equivalent - Preferred Excellent analytical, verbal, and written communication skills Strong knowledge of Customs Compliance regulations Working knowledge of M365 platform Customs Brokers License - Preferred 3+ years of professional work experience International Trade, Logistics or Freight Forwarding experience - Preferred
Project Management Experience/Skills - preferred

Employee Type:

Permanent

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