Job Description

Join JPMorganChase as a Investment Middle Office Services (IMOS) Associate II and be at the forefront of enhancing our operational services in IMOS Ops.


J.P. Morgan Investment Middle Office Services (IMOS) offers Investment Managers a global, comprehensive suite of services to fully outsource their post-trade execution transaction processing, Asset Servicing and investment record keeping functions.


This role offers a unique opportunity for career growth and skill development, as you collaborate with a dynamic team and contribute to impactful solutions. Experience the benefits of being part of a leading financial institution that values innovation and continuous improvement.




As a IMOS Manager ll within JPMorganChase, you will play a pivotal role in enhancing our IMOS operations. Leveraging your broad knowledge of Securities Operations and Middle Office functions, you will provide advice and support to ensure progress within established procedures and policies. Your work will have a significant impact on our department, requiring you to apply your advanced analytical and problem-solving skills to develop solutions for varied and complex issues. Your advanced emotional intelligence will be key in building trusting relationships and influencing better outcomes for our team and clients. Your role will also involve planning and directing the day-to-day work of our staff, ensuring the continuous improvement of our operating platform. Role requires you to work during North America (WHEM) shift.

Job responsibilities

Oversee the management of trade capture or settlement related exceptions ensuring adherence to all prescribed controls for the Trade Services Operations. Investigate and resolve issues identified in the process by applying advanced problem-solving skills. Influence and negotiate with the ability to develop and maintain collaborative relationships both internally and with external clients to drive results. Implement operational procedures to complete tasks accurately and timely. Provide training to new hires, establishing performance objectives and promoting a culture of continuous improvement within the team. Partner with various Operations Teams, Technology, Product Development teams. Identify and address vulnerabilities in the processes, leveraging your proficiency in continuous improvement to enhance efficiency and resilience.

Required Qualifications, Skills and Capabilities:

Demonstrated expertise in Securities Operations or Middle Office function. Practical knowledge of the securities processing industry with basic knowledge of trade life cycle is essential. Knowledge of trade-life cycle for Bank Loans, Repos, FX, ETD or OTC instruments Demonstrated proficiency in identifying and resolving issues related to accounting or securities transactions, ensuring compliance with internal rules. Proven ability to implement operational procedures and controls, with a focus on enhancing cybersecurity and anti-fraud measures. Experience in training and managing a team, with a focus on establishing performance objectives and promoting a culture of continuous improvement. Advanced emotional intelligence skills, with a proven track record of building trusting relationships and influencing better outcomes for teams and clients.

Preferred qualifications, capabilities, and skills

Experience working across multiple business areas and/or functions to deliver results. Up to 10+ years of experience in a trade processing/fund accounting/custody environment Good verbal and written communication skills Ability to prioritize multiple tasks and work under pressure in a deadline-oriented environment Client focused with ability to work in tight deadlines * Attention to detail