Job Description

JOB DESCRIPTION

Introductory Market Language

The Custody Middle Office Department is responsible for ensuring all aspects of operations for clients are completed, transactions are processed on time, exceptions are resolved proactively; provide single point of contact team and subject matter expertise to the clients. Middle Office covers trade instruction capture, settlement; fail management, cash instruction capture, projections, overdrafts, asset servicing instruction capture, dividends, foreign exchange, collateral, derivatives lifecycle management and bank loans.


Trade life cycle - Team leader, SSO Securities Services Ops Custody Middle Office, Client Instruction Capture & SETT


Job Summary


As a Transaction Processing Team Lead within the Global Market Products team, you will be tasked with the operational management and control of the daily workflow, specifically from a Breaks Investigation perspective. Your responsibilities will include investigating exceptions or breaks on the back of JPM books versus Agent banks, collaborating with both internal and external parties on asset positions and cash balance changes, and arranging instructions to resolve any exceptions. You will also work closely with other Utility teams to ensure complete traction and reporting of breaks, maintain and certify procedures, incorporate any changes, and collaborate with managers for review. Additionally, you will work with managers on strategic initiatives to support the continuous improvement pillar and actively participate with any ideas or suggestions in daily team huddles and review calls.




Job responsibilities

Investigate exceptions / breaks on back of JPM books vs Agent banks Collaborate with Internal & external parties on asset positions and cash balance change and arrange for instructions to resolve the exception Work with other Utility teams on complete traction and reporting of breaks Maintain and certify procedures and incorporate any changes and work with managers for review Work with managers on strategic initiatives to support the continuous improvement pillar Be active participant with any idea or suggestion in daily team huddle and review calls.



Required qualifications, capabilities, and skills


Good interpersonal and communication skills Proficient in MS Office application and Alteryx tools Proficient in MIS Reporting and making story dashboard board Email drafting and problem articulating skills



Preferred qualifications, capabilities, and skills


Operations, Trade processing, & Settlements background Reconciliations backgrounds

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.



We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.