Job Description

Join our team as a Template Specialist, where your expertise will drive optimized template setups and stakeholder collaboration. Engage in a dynamic environment that values compliance and innovation, ensuring content accessibility under the American Disability Act. Elevate your career by contributing to training sessions and coordinating regulatory audits.

Job Summary

As a Trading services Associate within our Content Management team, you will liaise with product owners, business users, and COE members to identify and document business requirements. You will optimize template setups using product features and navigate complex JSON/XML structures. Your role will also involve ensuring compliance and conducting training sessions for new hires.

Job Responsibilities:

Liaise with product owners and business users to document requirements. Set up templates using product features for optimized performance. Navigate complex/nested JSON/XML structures. Understand credit, fee, client onboarding, and private banking concepts. Maintain control orientation and risk/compliance awareness. Ensure content compliance with ADA tagging and navigation. Conduct training and awareness sessions for staff. Coordinate with compliance functions for audits and initiatives. Support issues related to templates and content management. Document business requirements related to templates. Collaborate with COE members for process improvement.

Required qualifications, capabilities, and skills

Minimum 8 years of experience in software industry with focus on customer communication technologies. Minimum 3 years of hands-on experience with Quadient tool or similar content management tools. Extensive experience in Java scripting. Hold a minimum education qualification of B.Tech./BE/B.Sc./M.Sc./B.Com/M.Com. Command MS-Word, Acrobat PDF, and MS-Excel effectively. Exhibit effective communication and presentation skills.

Preferred qualifications, capabilities, and skills

Strong knowledge of wealth management business/private banking. * Excel as a team player, open-minded, and willing to share knowledge.