Job Description

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Track Manager - Identity And Access Management, Service-Oriented Architecture
India

Track Manager - Identity And Access Management, Service-Oriented Architecture
Job Summary
This role is responsible for overseeing and optimizing Identity and Access Management (IAM) operations in complex and large-scale environments. The individual drives operational excellence by developing advanced IAM strategies, ensuring robust access controls, and fostering a culture of continuous improvement. They empower technical teams, address client needs with innovative solutions, and uphold stringent security and compliance standards to support business objectives.
Key Responsibilities
1. Lead operational management of IAM platforms such as SailPoint, Okta, or Microsoft Azure AD, ensuring high availability, security, and compliance with organizational standards.
2. Architect and implement IAM process improvements using automation tools and advanced analytics to enhance reporting, workflow efficiency, and incident management.
3. Oversee and drive resolution of escalated IAM issues by applying expert knowledge of authentication protocols (SAML, OAuth, LDAP) and access provisioning tools.
4. Mentor and guide IAM support teams in deploying and maintaining identity lifecycle management solutions, fostering a culture of knowledge sharing and operational excellence.
5. Collaborate with stakeholders to translate client access requirements into scalable IAM solutions, ensuring alignment with business objectives and regulatory mandates.
6. Identify, evaluate, and introduce innovative IAM technologies and best practices to optimize security posture and streamline operations.
7. Ensure comprehensive documentation and transparent communication of IAM policies, procedures, and project goals within the operations team.
Skill Requirements
1. Excellent Understanding Of Authentication Protocols Such As Saml, Oauth, Openid Connect, And Ldap.
2. Advanced Skills In Automating Iam Processes Using Scripting Languages (E.G., Powershell, Python) And Workflow Tools.
3. Strong Experience In Access Provisioning, Identity Lifecycle Management, And Compliance Reporting.
4. Excellent ProblemSolving And Analytical Skills For Complex Incident Management And Root Cause Analysis.
5. Expertise In Iam Governance, Policy Enforcement, And Regulatory Compliance Requirements.
6. Excellent Communication And Mentoring Skills To Lead Technical Teams And Align Operations With Strategic Goals.
Other Requirements
1. Recommended: Certified Identity and Access Manager (CIAM) or Certified Information Systems Security Professional (CISSP) with IAM specialization.
2. Optional but valuable: Microsoft Certified: Identity and Access Administrator Associate, Okta Certified Professional, SailPoint IdentityNow Certified Engineer
Information at a Glance
Why HCLTech?
At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.
HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.
Copyright 2025 HCL Technologies Limited
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