Job Description

Job Title:

CRM Helpdesk - Claim Processing Executive (Health Insurance Background)

Company:

Watch Your Health (Client: ICICI Lombard)

About Us:


Watch Your Health is a leading health-tech company that leverages technology and data analytics to empower individuals to take control of their health. We partner with insurance companies, health service providers, and corporates to deliver innovative digital health solutions that promote healthier lifestyles, disease prevention, and wellness management. At Watch Your Health, we thrive on innovation and data-driven insights to create impactful health engagement platforms. Join us to be part of a fast-growing team at the intersection of technology, healthcare, and wellness.

Job Responsibilities:



Act as a

CRM implant

for claim support at the client location.

Resolve customer queries

related to policy coverage and health claim processes. Facilitate and drive the

claims app

for submission and tracking of claims by employees. Respond to employee calls and emails as a

direct SPOC

allocated to specific corporates. Collect and dispatch

claim documents

as per corporate requirements. Coordinate with

internal claims units at ICICI Lombard

to ensure seamless cashless and priority processing. Stay up to date with

health insurance regulations and policies

to ensure accuracy and compliance. Maintain the

confidentiality of sensitive data

and adhere to data protection guidelines.

Travel twice a week

between branches to resolve customer queries.

Requirements:



Experience:

Minimum 2 years in the Health Insurance industry.

Qualification:

Graduate (any stream).

Skills:

Strong English communication (mandatory).

Job Details:



Location:

Hyderabad

Job Type:

Full-time (Work Location: In-person)

Pay:

?18,000 - ?22,000 per month

How to Apply:


Share your updated resume at

recruiter26@watchyourhealth.com

or

7400103739



Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

Provident Fund
Work Location: In person

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Job Detail

  • Job Id
    JD4355811
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    TS, IN, India
  • Education
    Not mentioned
  • Experience
    Year