Job Description

Job Title:

CRM Helpdesk - Claim Processing Executive (Health Insurance Background)

Company:

ICICI Lombard |

Watch Your Health

Location:

Hyderabad |

Work From Office

Job Type:

Full-time

Salary:

?18,000 - ?22,000 per month

About Watch Your Health:

Watch Your Health is a leading

health-tech company

leveraging

technology and data analytics

to empower individuals to take control of their health. We partner with insurance companies, health service providers, and corporates to deliver

innovative digital health solutions

that promote healthier lifestyles, disease prevention, and wellness management. At Watch Your Health, we thrive on

innovation and data-driven insights

to create impactful health engagement platforms. Join us to be part of a

fast-growing team at the intersection of technology, healthcare, and wellness.

Key Responsibilities:

Act as a

CRM implant for claim support

at client locations.

Resolve customer queries

regarding policy coverage and health claim processes. Facilitate

claims app usage

for submission and tracking of employee claims. Serve as a

direct SPOC

for allocated corporates via calls and emails.

Collect and dispatch claim documents

as per corporate requirements. Coordinate with internal claims units to ensure

seamless cashless and priority processing

. Stay updated with

health insurance regulations

to ensure compliance and accuracy.

Maintain confidentiality

of sensitive data and adhere to

data protection guidelines

.

Travel twice a week

between branches to resolve customer queries.

Requirements:

Experience:

Minimum 2 years in the

Health Insurance Industry

.

Qualification:

Graduation.

Skills:

Good English communication

is mandatory.

How to Apply:

Share your

updated resume

at

recruiter26@watchyourhealth.com or 7400103739

Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

Provident Fund
Work Location: In person