Job Description

Job Title:

CRM Helpdesk - Claim Processing Executive (Health Insurance Background)

Company:

ICICI Lombard

Location:

Hyderabad

(In-person)

Job Type:

Full-time

Pay:

?18,000 - ?22,000 per month

About Us:

Watch Your Health

is a leading

health-tech company

that leverages

technology and data analytics

to empower individuals to take control of their health. We partner with

insurance companies, health service providers, and corporates

to deliver

innovative digital health solutions

that promote

healthier lifestyles, disease prevention, and wellness management

. Join us to be part of a

fast-growing team at the intersection of technology, healthcare, and wellness

.

:

Implement CRM solutions

for claim support at client locations.

Resolve customer queries

on policy coverage and health claim processes.

Facilitate claims app usage

for submission and tracking of claims by employees.

Respond to employee calls and emails

as a

direct SPOC

allocated to specific corporates.

Collect and dispatch claim documents

as per corporate requirements.

Coordinate with internal claims units

to ensure

seamless cashless and priority processing

.

Stay up-to-date with health insurance regulations

to ensure

accurate information and compliance

.

Maintain confidentiality

of sensitive data and adhere to

data protection guidelines

.

Travel twice a week

between branches to solve customer queries.

Requirements:

Graduation

(any discipline).

2 years of experience

in the

Health Insurance Industry

.

Good English communication skills are compulsory

.

How to Apply:

WhatsApp your CV to 7400103739

or

email to recruiter26@watchyourhealth.com

Job Type: Full-time

Pay: ₹17,000.00 - ₹25,000.00 per month

Benefits:

Provident Fund
Work Location: In person