Job Description

Job Summary: We are seeking a dynamic and organized Operations Executive to join our tour company. The successful candidate will be responsible for managing the day-to-day operations of our tours, ensuring a high level of customer satisfaction and smooth operations.

Key Responsibilities:

Manage and oversee the planning, execution, and delivery of tours, ensuring that they meet or exceed customer expectations. Develop and implement operational processes and procedures to ensure efficient and effective operations. Collaborate with other teams, such as sales and marketing, to develop and implement tour packages that meet customer needs. Ensure compliance with all industry regulations and standards. Monitor and evaluate tour performance to identify areas for improvement and implement necessary changes. Manage budgets, expenses, and financial reports to ensure profitability and efficiency.
Requirements:

Bachelor's degree in tourism management, hospitality, or a related field. At least 2-3 years of experience in operations management in the tour industry. In-depth knowledge of tour industry regulations, policies, and procedures. Excellent leadership and management skills, with the ability to motivate and supervise staff members. Strong organizational and time-management skills, with the ability to handle multiple tasks and priorities simultaneously. Excellent communication and interpersonal skills, with the ability to build and maintain positive relationships with customers, vendors, and other stakeholders. Proficiency in using Microsoft Office, Word & Excel and other relevant software applications.
Salary and Benefits:

Competitive salary commensurate with experience.
Application Instructions:

Please submit your resume and cover letter highlighting your relevant experience and qualifications for this position.
Job Type: Full-time

Pay: ₹25,000.00 - ₹50,000.00 per month

Benefits:

Flexible schedule
Ability to commute/relocate:

Chinchpokli, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Willingness to travel:

50% (Preferred)
Work Location: In person