Job Description

About the Company

NGB Tours and Travels is a trusted travel agency offering affordable car rentals, customized tour packages, hotel bookings, and Northeast India travel services. Explore safe, comfortable, and hassle-free journeys with professional support and reliable travel solutions.

Tour Packages & Operations Executive:

We're looking for a detail-oriented

Tour Packages & Operations Executive

to design end-to-end travel itineraries, price packages accurately (including taxi fares, accommodations, and activities), and coordinate daily operations with drivers and vendors. This role is ideal for someone who enjoys crafting seamless travel experiences and thrives in a fast-paced, customer-facing environment.

What You'll Do:

Design customized tour packages

for Northeast India, including itineraries, costing, and inclusions. Calculate accurate pricing for

taxi fares, accommodations, and activity tickets

. Coordinate with

drivers and car rental vendors

for smooth transfers and on-time dispatch. Handle

hotel bookings, permits (ILP/RAP), and activity reservations

. Provide

24/7 guest support

during tours and resolve on-ground issues promptly. Maintain updated

rate cards

for peak seasons and off-season discounts.

What We're Looking For:

3-5 years

of experience in tours & travel operations (preferably Northeast India). Strong knowledge of

local taxi fare structures, hotel pricing, and permit systems

. Familiarity with routes like

Guwahati-Shillong-Cherrapunjee, Guwahati-Tawang, Kaziranga-Majuli

. Excellent negotiation, communication, and customer service skills. Proficiency in

Excel/Google Sheets

for costing and reporting. Languages:

English + Assamese/Hindi (local dialects preferred)

.
Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement Leave encashment Paid sick time Paid time off
Experience:

Travel planning: 3 years (Preferred)
Language:

Assamese, Hindi or English (Required)
Work Location: In person