125/2, Taki Rd, Kalikapur, Barasat, Kolkata, West Bengal 700124
Employment Type:
Full-Time
Job Responsibilities:
Design, plan, and sell domestic and international tour packages as per customer requirements
Handle customer inquiries through calls, emails, walk-ins, and online platforms
Customize tour itineraries including hotels, sightseeing, transport, meals, and activities
Coordinate with hotels, transporters, vendors, and DMCs for best rates and availability
Prepare detailed quotations and follow up to convert inquiries into bookings
Handle booking confirmations, vouchers, itineraries, and travel documentation
Provide pre-travel and post-travel customer support
Resolve customer queries, complaints, and service-related issues efficiently
Maintain accurate records of bookings, payments, and client details in CRM/Excel
Achieve monthly sales targets and contribute to revenue growth
Stay updated with travel trends, destinations, and competitor offerings
Required Skills & Qualifications:
Graduate in any discipline (Travel & Tourism preferred)
Minimum 1-3 years of experience in tour package sales/operations
Knowledge of domestic and international destinations
Strong communication, negotiation, and interpersonal skills
Ability to handle multiple clients and work under pressure
Proficiency in MS Excel, CRM, and email communication
Customer-focused approach with sales orientation
Preferred Candidate:
Experience in travel agency or tour operations company
Good destination knowledge and vendor coordination skills
Immediate joiners will be preferred
How to Apply:
Interested candidates may send their updated CV to:
humanresources@need82.in
Job Types: Full-time, Permanent
Pay: ?15,000.00 - ?30,000.00 per month
Work Location: In person
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