125/2, Taki Road, Kalikapur, Barasat, Kolkata, West Bengal - 700124
Role Overview:
We are seeking a dedicated and customer-oriented
Tour Package Executive
to manage client enquiries, prepare customized travel packages, handle bookings, and ensure smooth travel experiences from start to end.
Key Responsibilities:
Interact with customers to understand their travel needs and suggest suitable domestic/international tour packages.
Prepare tour itineraries, quotations, and complete package costings.
Handle bookings for hotels, flights, transfers, sightseeing, visas (if required), and travel insurance.
Maintain strong vendor and supplier relationships to secure competitive rates.
Address customer queries via calls, emails, and walk-ins.
Coordinate with operations and sales teams for seamless booking execution.
Provide customers with vouchers, invoices, confirmations, and other travel documents.
Ensure proper follow-up, maintain records, and close leads efficiently.
Offer pre-tour and post-tour support to maintain high customer satisfaction.
Work on creating customized packages based on customer preferences and budgets.
Required Skills & Qualifications:
Experience:
1-2 years
in the travel & tourism industry (freshers with strong enthusiasm may also apply).
Strong understanding of domestic & international tourist destinations.
Excellent communication and customer service skills.
Proficiency in MS Office and basic travel reservation systems.
Strong negotiation and vendor management capabilities.
Ability to multitask and work under pressure.
Key Attributes:
Customer-focused mindset
Positive attitude and willingness to learn
Strong organizational and problem-solving skills
Ability to work effectively in a team environment
How to Apply:
Interested candidates may send their updated resume to:
humanresources@need82.in
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹30,000.00 per month
Work Location: In person
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