Job Description

Core Work Skills of a Tour Operator

1. Tour Planning & Itinerary Design

Creating day-wise tour programs

Customizing packages as per client needs

Budget planning and cost calculation

2. Customer Handling & Communication Skills

Clear verbal and written communication

Understanding client requirements

Handling queries, complaints, and feedback politely

3. Sales & Marketing Skills

Package selling and upselling

Promotion through social media, WhatsApp, Facebook, posters

Convincing clients and closing deals

4. Destination Knowledge

Knowledge of tourist places, routes, seasons, weather

Hotels, transport, sightseeing, permits

Local culture and safety information

5. Booking & Reservation Skills

Hotel booking

Transport coordination (cab, bus, train, flight)

Vendor follow-up and confirmations

6. Negotiation & Vendor Management

Rate negotiation with hotels and transporters

Maintaining long-term vendor relationships

7. Problem-Solving & Crisis Management

Handling last-minute changes

Managing delays, cancellations, or guest issues calmly

8. Time Management & Coordination

Managing multiple tours at the same time

Ensuring timely pickup, drop, and sightseeing

9. Documentation & Basic Accounting

Invoices, vouchers, permits

Payment follow-up, refunds, basic records

10. Technology & Digital Skills

Use of WhatsApp, email, Google Maps

Online booking portals

Basic computer and mobile app knowledge

11. Professional Ethics & Responsibility

Honesty and transparency

Guest safety and satisfaction

Reliable service delivery

Job Types: Full-time, Fresher, Internship
Contract length: 1 month

Pay: ₹8,000.00 - ₹25,759.92 per month

Work Location: In person