to join our team at our Kolkata-Newtown office. The ideal candidate should have hands-on experience in the tour and travel sector and be capable of handling end-to-end tour operations efficiently.
Eligibility Criteria:
Candidate must be based in
Kolkata or nearby areas
Willing to work
from office (Kolkata - Newtown)
2-4 years of relevant experience
in the tour & travel industry
Key Responsibilities:
Handle
tour operations
from booking to completion
Create and customize
domestic & international itineraries
as per client requirements
Coordinate with
DMCs, vendors, hotels, transport providers
, and other partners
Manage
vendor negotiations and confirmations
Ensure smooth execution of tours and resolve operational issues
Maintain clear communication with customers before, during, and after travel
Handle
customer queries, complaints, and follow-ups
professionally
Ensure proper documentation and timely coordination
Required Skills:
Strong knowledge of
tour operations and itinerary planning
Experience in dealing with
DMCs and vendors
Excellent
customer handling and communication skills
Ability to multitask and manage operations efficiently
Problem-solving mindset with attention to detail
Job Types: Full-time, Permanent
Pay: ?16,000.00 - ?30,000.00 per month
Benefits:
Flexible schedule
Ability to commute/relocate:
Kolkata, West Bengal: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Application Question(s):
How many years of experience you have in tours and travel industry?
How many years of experience you have making travel itineraries?
Which part you have handled before domestic or international?
Education:
Bachelor's (Required)
Language:
English (Preferred)
Hindi (Preferred)
Bengali (Preferred)
Location:
Kolkata, West Bengal (Required)
Work Location: In person
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