Job Description

A tour executive, also known as a travel executive or tour operator, organizes, plans, and books all aspects of a client's tour or travel arrangements. This role is a mix of customer service, sales, and logistical coordination, ensuring a seamless and enjoyable travel experience. Key responsibilities

Itinerary planning:

Creating customized tour packages for clients based on their budget, interests, and needs.

Booking services:

Handling reservations for flights, accommodations, transportation (such as car rentals or train tickets), and activities.

Customer service:

Serving as the primary point of contact for clients, providing information, addressing inquiries, and resolving travel-related issues that may arise before or during a trip.

Vendor negotiation:

Collaborating with hotels, airlines, and other service providers to secure the best rates and services for clients.

Sales and promotion:

Promoting and selling travel packages and special offers to meet sales and revenue targets.

Documentation and records:

Maintaining accurate records of bookings, payments, and client communications.

Travel intelligence:

Staying current with travel trends, destination details (customs, weather, currency), and regulations to provide informed recommendations.
Essential skills and qualifications

Communication skills:

Excellent written and verbal communication is essential for interacting with clients, vendors, and partners.

Organizational skills:

Strong attention to detail and multitasking abilities are necessary to manage complex itineraries and bookings.

Problem-solving:

The ability to think on your feet and handle unexpected changes or emergencies is critical.

Customer service skills:

Empathy, patience, and a passion for travel are key to building client relationships and ensuring satisfaction.

Technical proficiency:

Familiarity with travel booking software (e.g., Amadeus, Sabre) and Microsoft Office Suite is often required.

Sales and negotiation skills:

Persuasive skills are important for upselling packages and securing good deals with suppliers.

Educational background:

While experience is highly valued, a bachelor's degree in travel, tourism, or hospitality is often preferred.
Career path and advancement A tour executive's career can advance in several directions within the travel and tourism industry:

Senior Tour Executive:

Overseeing larger or more complex tours and mentoring junior staff.

Tour Manager:

Managing entire tour operations, including logistics, budget, and a team of guides.

Specialized Consultant:

Focusing on niche areas like luxury, adventure, or corporate travel.

Management roles:

Moving into positions like Director of Operations, Director of Sales, or Travel Agency Manager.
Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹30,000.00 per month

Education:

Bachelor's (Preferred)
Language:

English (Preferred)
Location:

Panchkula, Haryana (Preferred)
Work Location: In person