Job Description

We are seeking an experienced Tour Coordinator to manage international tours from planning to execution. The role requires strong operational skills, excellent client handling, and the ability to travel with groups to ensure a seamless and enjoyable experience.

Key Responsibilities1. Tour Planning & Operations

Coordinate and operate tour packages for

Europe, Thailand, Bali, Vietnam, Dubai

, and other destinations. Prepare itineraries, quotations, costing, and detailed travel plans. Liaise with DMCs, hotels, transport providers, airlines, and activity partners. Ensure accurate and timely confirmations for travel arrangements.

2. Escorting & On-Ground Support (Mandatory Travel)

Travel with clients for group tours

and represent the company on all international trips. Provide on-ground assistance for check-ins, transfers, sightseeing, and hotel coordination. Manage unexpected issues during travel and ensure quick resolution. Maintain communication between clients, suppliers, and the company during the tour.

3. Client Coordination

Understand client requirements and customize itineraries. Provide pre-travel guidance, destination info, and support. Handle travel documents, vouchers, invoices, and all tour essentials.

4. Post-Tour Activities

Collect feedback and report quality issues. Maintain tour files, expense reports, and operational documentation.

Skills & Requirements

Minimum

2-3 years of experience

coordinating international tour packages. Strong knowledge of

Europe, Thailand, Bali, Vietnam, Dubai

destinations. Must be willing and able to

travel internationally with clients

frequently. Excellent communication, coordination, and customer service skills. Ability to work under pressure and manage groups efficiently. Good negotiation skills and experience dealing with suppliers & partners. Proficiency in MS Office, CRM, and email communication.

Preferred Qualifications

Experience in handling both

FIT and Group Tours

. Understanding of visa procedures. Multilingual skills are a plus.
Job Types: Full-time, Permanent

Pay: ₹15,001.93 - ₹33,137.62 per month

Benefits:

Leave encashment Paid sick time Paid time off
Ability to commute/relocate:

Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Do you have International Tour Package experience?(YES/NO)
Experience:

Tour Guide or Tour Coordinator: 1 year (Required)
Willingness to travel:

25% (Required)
Expected Start Date: 01/12/2025