Develop and manage a diverse portfolio of travel packages and itineraries for international regions, catering to various client preferences and budgets.
Collaborate with clients to understand their travel preferences, needs, and budgets, and tailor travel packages to meet and exceed their expectations.
Handle client inquiries, provide detailed information about travel packages, address concerns, and offer solutions to ensure a seamless and enjoyable booking process.
Proactively identify sales opportunities and leverage customer collaboration to promote and sell travel packages, meeting or exceeding sales targets.
Maintain accurate and up-to-date records of client interactions, bookings, and sales activities in the company's CRM system.
Monitor customer feedback and reviews and take necessary actions to continuously improve the quality of services and customer satisfaction
TasksDevelop and manage a diverse portfolio of travel packages and itineraries for international regions, catering to various client preferences and budgets.
Collaborate with clients to understand their travel preferences, needs, and budgets, and tailor travel packages to meet and exceed their expectations.
Handle client inquiries, provide detailed information about travel packages, address concerns, and offer solutions to ensure a seamless and enjoyable booking process.
Proactively identify sales opportunities and leverage customer collaboration to promote and sell travel packages, meeting or exceeding sales targets.
Maintain accurate and up-to-date records of client interactions, bookings, and sales activities in the company's CRM system.
Monitor customer feedback and reviews and take necessary actions to continuously improve the quality of services and customer satisfaction
RequirementsQualifications:
Bachelor's degree in tourism & Hospitality Management or a related field
Proven experience in the travel and tourism industry, with a focus on designing, selling, and managing travel packages. (Experience in Europe will be preferred).
Proven sales and negotiation skills, with a track record of meeting or exceeding sales targets.
Proficiency in using travel industry software, booking systems, and CRM tools.
Fluency in English is required.
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