Job Description

for Team leader Process Associate

Location - Ahmedabad, India

Time - 9:00 AM to 6:00 PM

Experience - 3+ Years

Education - Graduate

:

Review and verify the patient's information against insurance company specifications through site


Maintaining documentation files with patient demographic and insurance details


May enter data electronically to process charges, payments, denials and adjustments


Resolve routine patient billing inquiries and problems, follow up on balances due from insurance companies through Interactive Voice Response IVR/ Customer Service Representative CSR


Perform timely and constructive team member performance reviews


Train your Team Members


Track Team Member attendance, motivation, and growth


Manage Team's Productivity and Quality


Discover and unblock workflow bottlenecks


Troubleshoot errors


Set up monthly, weekly, and daily goals for collections, productivity, and quality; monitor their achievements, and take corrective actions


Minimize Errors and Claim rework


Prioritize account-level corrections above individual claims

Job Requirements:

Should have excellent communication and interpersonal skills


Should be exposed to PC Skills specifically MS-Office and Internet


Knowledge of medical terminology will be considered as additional advantage


Excellent in English communication (written and spoken)

Eligible candidates can share the updated CV at 75670 60888 / glory.m@crystalvoxx.com

Job Types: Full-time, Permanent

Schedule:

Day shift
Work Location: In person