Job Description

for Team leader Process Associate

Location - Ahmedabad, India

Time - 9:00 AM to 6:00 PM

Experience - 3+ Years

Education - Graduate

:

? Review and verify the patient's information against insurance company specifications through site

? Maintaining documentation files with patient demographic and insurance details

? May enter data electronically to process charges, payments, denials and adjustments

? Resolve routine patient billing inquiries and problems, follow up on balances due from insurance companies through Interactive Voice Response IVR/ Customer Service Representative CSR

? Perform timely and constructive team member performance reviews

? Train your Team Members

? Track Team Member attendance, motivation, and growth

? Manage Team's Productivity and Quality

? Discover and unblock workflow bottlenecks

? Troubleshoot errors

? Set up monthly, weekly, and daily goals for collections, productivity, and quality; monitor their achievements, and take corrective actions

? Minimize Errors and Claim rework

? Prioritize account-level corrections above individual claims

Job Requirements:

? Should have excellent communication and interpersonal skills

? Should be exposed to PC Skills specifically MS-Office and Internet

? Knowledge of medical terminology will be considered as additional advantage

? Excellent in English communication (written and spoken)

Eligible candidates can share the updated CV at 75670 60888 / glory.m@crystalvoxx.com

Job Types: Full-time, Permanent

Schedule:

Day shift
Work Location: In person