Job Description

Hiring: Ticketing & Reservation Officer

Industry:

Travel & Tourism

Employment Type:

Full-Time

We are seeking a

Ticketing & Reservation Officer

to join our growing travel operations team. Candidates with prior experience as well as

fresh graduates with a strong interest in the travel industry

are encouraged to apply. Comprehensive training will be provided to suitable freshers.

Educational Qualifications

Bachelor's Degree / Honors in any discipline

BBA preferred

Experience

Minimum

1 year of relevant experience

preferred Experience in a

travel agency or tourism company

will be an advantage

Freshers are welcome

(training will be provided)
Additional Requirements

Practical knowledge of

air ticketing and reservation processes

Proficiency in

GDS systems

: Galileo, Sabre, Amadeus Knowledge of

visa processing

(preferred, not mandatory) Familiarity with

Umrah services, tour packages, and hotel bookings

is an added advantage Strong

verbal and written communication skills

Ability to manage multiple tasks and work flexible hours efficiently
Key Responsibilities

Handle

air ticket issuance, re-issuance, cancellations, and refunds

Provide clients with travel solutions, offers, and professional guidance Coordinate with internal departments to ensure smooth operational workflow Support

business development and service excellence initiatives

Manage customer escalations and complex cases with effective problem-solving Prepare and submit

sales, operational, and performance reports

Assist in preparing and organizing documents for

visa applications

Skills & Expertise

Air Ticketing & Reservation Operations Amadeus, Sabre, Galileo (GDS) Refund & Re-issuance Handling Visa Processing Support Reporting & Documentation Customer Service & Travel Advisory
Why Join Us?

Professional and supportive work environment

Structured training for freshers

Career growth opportunities in the

travel & tourism industry

Job Type: Full-time

Pay: ₹8,648.52 - ₹38,647.60 per month

Work Location: In person