Job Description

BPO in Chennai Ticketing experience or Ticketing experience under the airlines is a must. ( Minimum of one year / Under GDS ) we can look for the following tools " Amadeus, Sabre, Galileo, Worldspan, Apollo, Pegasus, Corporate experience is not mandatory. Any ticketing experience candidates can apply.
Two to three years experienced candidates preferable. Work from office. Shift timings : 9 a.m to 11 p.m ( Any nine hours ) Fixed weekend off.
Job Type: Full-time Salary: 6 lpa per month Benefits:
Provident Fund
Schedule:
Rotational shift
Supplemental pay types:
Performance bonus
Shift allowance
Ability to commute/relocate:
Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
Do you Known any of these tools:
Amadeus, Sabre, Galileo, Worldspan, Apollo, Pegasus And Do you have Experience in Ticketing Yes or NO Education:
Bachelor's (Preferred)
Experience:
Job description
Travel Customer Service
Resolution for Issues with regards to ticketing/ schedule change/ reservations.
Ticketing/ Fare Auditing, Schedule changes, name corrections, MCOs, Residuals, manual calculations, complex itineraries (international, multi-destination, different currencies), etc. Ticket issuance.
Voice Customer Service
Airline, Hotel, Cab Reservations.
Qualifications
High school degree or equivalent (required)
College degree (preferred)
Experience in retail, sales/service or other "helping" business (preferred)
Travel experience (preferred)
Contact center experience (preferred)
2 years GDS (Amadeus/ Sabre/ Galileo/ Worldspan) experience required (Amadeus preferred)
Minimum 1-2 years experience in ticket settlement in ARC and/or BSP preferred.
Detailed knowledge and experience directly working in airline GDS systems Sabre and Amadeus.
Farelogix experience is preferred.
Excellent Communication Skills Both Verbal and Written Required
Thanks
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