The Ticketing Executive is responsible for handling all aspects of airline ticketing (domestic and international), including reservations, cancellations, fare quotations, reissuance, and customer support. The role involves liaising with airlines, travel partners, and clients to ensure smooth and efficient travel arrangements.
Key Responsibilities:
Make airline reservations and issue domestic and international tickets through GDS systems (e.g., Amadeus, Galileo, Sabre).
Provide fare quotations, re-issuance, and refunds as per airline guidelines.
Handle changes to flight schedules, cancellations, and customer re-booking needs.
Maintain up-to-date knowledge of airline rules, visa regulations, and travel restrictions.
Coordinate with airlines and consolidators for group bookings and best fare options.
Ensure all travel bookings comply with company policies and client requirements.
Prepare and send travel itineraries and travel documents to clients.
Provide timely and professional support to clients, addressing any ticketing-related issues.
Maintain accurate records of bookings, cancellations, and modifications.
Keep track of loyalty programs, frequent flyer numbers, and travel preferences.
Requirements:
Proven 5+ Years' experience as a ticketing executive or in a similar role within the travel industry.
Proficiency in GDS systems (Amadeus, Galileo, Sabre, etc.) is mandatory.
Good understanding of airline ticketing rules, fare calculations, and IATA regulations.
Strong communication and customer service skills.
Attention to detail and high level of accuracy.
Ability to work under pressure and manage last-minute changes.
Graduate in any discipline; a diploma in travel and tourism is a plus.
Preferred Skills:
Knowledge of hotel, visa, and travel insurance arrangements.
Experience handling corporate clients and group travel.
Basic accounting skills for handling ticketing invoices and reconciliations.
Candidates can share cv on 9769058944
Job Type: Full-time
Pay: ₹25,000.00 - ₹35,000.00 per month
Experience:
Ticketing Executive : 5 years (Required)
travel industry: 5 years (Required)
Work Location: In person
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