Job Description

Female candidates

Job Summary:

We are looking for a reliable and customer-focused

Ticket Counter Billing Staff

to join our team. The ideal candidate will be responsible for handling ticket sales, processing payments, managing cash and billing records, and ensuring a smooth and efficient ticketing experience for all customers.

Key Responsibilities:

Greet and assist customers at the ticket counter. Sell tickets using billing/ticketing software or POS systems. Issue receipts, maintain accurate billing records, and reconcile cash/transactions. Respond to customer inquiries and provide information about schedules, pricing, and services. Handle cash, card, and online payments securely. Resolve customer complaints or escalate them to supervisors when necessary. Maintain cleanliness and organization of the counter area. Prepare daily sales reports and submit to management. Follow company policies and adhere to safety and security standards.

Requirements:

Minimum qualification: [12th pass / Graduate - specify your requirement]. Basic computer skills and experience with billing Good communication and interpersonal skills. Attention to detail and accuracy in billing and cash handling. Ability to work flexible hours, including weekends and holidays. Prior experience in ticketing or customer service is a plus.

Ticket Sales and Management:

Selling various types of tickets (daily passes, season passes, etc.). Processing online and walk-in ticket purchases. Managing reservations and bookings. Issuing refunds or exchanges as needed.

Customer Service:

Providing accurate information about park attractions, shows, and events. Addressing customer inquiries, concerns, and complaints in a friendly and professional manner. Assisting guests with directions and navigating the park.

Transaction Management:

Accurately operating cash registers and point-of-sale systems. Handling cash, credit cards, and other forms of payment. Maintaining accurate records of transactions.

Other Duties:

Assisting with crowd control and line management during peak periods. Promoting park events and special offers. Maintaining a clean and organized ticket counter area. Following park policies and procedures.
Job Types: Full-time, Permanent, Fresher, Internship

Pay: ₹10,000.00 - ₹13,000.00 per month

Work Location: In person