Job Description

Looking for Ticketing executive for Our firm based @ Nikol, Ahmedabad

min 2+ years of relevant work experience required

preferred male candidates

Booking and Sales:

Manage reservations, book tickets, and process sales for clients.

Customer Service:

Assist customers with their travel needs, answer questions, and resolve complaints or issues, such as with refunds or lost tickets.

Ticketing Management:

Issue, reissue, and cancel tickets accurately and in a timely manner.

Record Keeping:

Maintain detailed records of bookings and customer information.

Information and Assistance:

Provide information on travel routes, schedules, and airline policies.

Coordination:

Liaise with other service providers, such as airlines, hotels, or tour operators, to ensure smooth travel experiences.

Document Verification:

Check travel documents like passports and visas, and assist passengers with special needs.
Qualifications and skills

Education:

A high school diploma or equivalent is typically required; a degree in a relevant field is a plus.

Experience:

Prior experience in customer service, travel, or event management is often beneficial.

Communication:

Excellent verbal and written communication skills are essential for interacting with clients.

Technical Skills:

Proficiency with ticketing and reservation systems is necessary.

Other Skills:

Strong organizational skills, attention to detail, problem-solving abilities, and the capacity to multitask are crucial.

Flexibility:

The ability to work flexible hours, including weekends and holidays, may be required
Interested seekers can connect on - 9558792023

Drop resume on - hrmanager@skyheaven.in

Job Type: Full-time

Pay: ?12,000.00 - ?18,000.00 per month

Benefits:

Leave encashment Paid time off
Work Location: In person