Aertrip.com is a leading travel technology company delivering end-to-end travel solutions including flights, hotels, and holiday packages. We are seeking a skilled Ticketing Executive with strong GDS knowledge to manage domestic and international ticketing operations efficiently.
Key Responsibilities
Manage domestic and international flight bookings, cancellations, reissues, and refunds using Galileo GDS.
Provide accurate fare quotes, itineraries, and manage PNRs effectively.
Handle ticket issuance, revalidation, and exchanges as per airline policies.
Assist customers and internal teams with fare rules, flight schedules, and route options.
Coordinate with airlines and suppliers for booking-related clarifications or discrepancies.
Maintain accurate records of all bookings and transactions.
Ensure excellent customer service through clear communication and professionalism.
Required Skills & Qualifications
1-3 years of experience in air ticketing (domestic & international).
Proficiency in Galileo GDS (knowledge of Amadeus or Sabre is an added advantage).
Strong understanding of fare construction, PNR creation, ticketing rules, and airline regulations.
Excellent communication and interpersonal skills.
High attention to detail with ability to handle multiple bookings efficiently.
Basic proficiency in MS Office (Excel, Word, Outlook).
Preferred Qualifications
Graduate or Diploma in Travel & Tourism / Aviation Management.
Freshers with excellent communication skills are also welcome.
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹35,000.00 per month
Benefits:
Health insurance
Paid sick time
Provident Fund
Work Location: In person
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