Job Description

* - Ticketing & Reservation Trainee ?

Location : Patparganj Industrial Area, Delhi

Company : Yuva Trip Pvt. Ltd.

Email : hr@yuvagroup.com

Stipend : ?5,000

Phone : +91 9289081188

Experience : Fresher

About the Role

Yuva Trip Pvt. Ltd. is hiring a Ticketing & Reservation Trainee to support our customers with their travel and booking requirements. As part of the GDS Ticketing team, you will assist with flight bookings, ticket issuance, modifications, cancellations, and reservation-related queries.

Your primary goal will be to ensure a smooth and hassle-free travel experience for every customer.

Responsibilities

Assist customers with flight bookings, including airline options, schedules, and fares

Process reservations and issue flight tickets (electronic/paper) using Global Distribution Systems (GDS)

Handle ticket changes, rebookings, cancellations, and calculate refunds

Provide excellent customer service by resolving queries and reservation-related issues

Coordinate with airlines and travel suppliers to ensure accurate and updated information

Stay informed about airline policies, travel guidelines, and industry updates

Follow company procedures and aviation regulations to maintain accuracy and compliance

Qualifications

Freshers are welcome; prior experience in travel or ticketing is an advantage

Basic knowledge of GDS platforms (Amadeus, Sabre, Galileo) is preferred

Understanding of airline codes, fares, and ticketing rules is beneficial

Strong communication and customer service skills

Ability to multitask and work efficiently in a fast-paced environment

High attention to detail and accuracy

Ability to handle challenging customer situations professionally

Key Skills

Knowledge of GDS (Amadeus / Sabre / Galileo) - preferred

Strong communication & interpersonal skills

Problem-solving ability

Attention to detail

Teamwork

Customer service orientation

Basic understanding of airline fares, codes, and travel regulations

Job Types: Permanent, Fresher

Pay: ?5,000.00 - ?7,000.00 per month

Benefits:

Health insurance Paid sick time Provident Fund
Work Location: In person