As a Ticketing & Reservation Trainee, you will learn to assist customers with flight bookings, ticket issuance, and reservation-related support using Global Distribution Systems (GDS). This is a training opportunity aimed at helping you build a career in the travel and tourism industry.
Responsibilities
Assist in booking domestic and international flights
Learn to use GDS tools to issue tickets (Amadeus,Galileo, etc.)
Support ticket changes, cancellations, and rebookings
Respond to customer queries related to flight reservations
Coordinate with airlines and vendors for updated information
Stay updated on fare rules, airline policies, and travel regulations
Follow company guidelines and standard procedures
Qualifications
Interest in travel and tourism industry
Basic knowledge of air travel and ticketing is a plus
Willingness to learn GDS tools like Amadeus or Galileo
Good communication skills in English and Hindi
Customer-focused attitude
Detail-oriented and able to work under pressure
Key Skills
Willingness to learn Global Distribution Systems (GDS)
Strong communication and interpersonal skills
Problem-solving mindset
Teamwork and flexibility
Basic understanding of airline operations.
Job Types: Full-time, Permanent
Pay: ₹10,278.73 - ₹45,000.00 per month
Benefits:
Health insurance
Paid sick time
Provident Fund
Work Location: In person
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