Job Description

Job Posting: US Process Ticketing Consultant (Night Shift)

Shiloh Travel & Tours Pvt Ltd

is looking for a

US Process Ticketing Consultant

to join our team. We're hiring for a

night shift

position with the option to work from

Remotely (WFH)

.



We need a proactive and detail-oriented individual to handle travel ticketing for our US clients. Your primary responsibility will be to manage ticketing queries, bookings, and cancellations using

Amadeus

and

RIYA/TBO Portal

. This role requires strong

customer service

skills and excellent

communication

to provide a seamless experience for our clients.

Responsibilities:

Handle inbound and outbound calls and emails related to travel bookings. Create, modify, and cancel airline tickets and other travel arrangements. Utilize

Amadeus GDS

and the

RIYA/TBO Portal

for all ticketing and reservation tasks. Resolve ticketing issues, schedule changes, and passenger queries promptly. Ensure all travel arrangements comply with company policies and airline regulations. Maintain accurate records of all transactions and customer interactions.
Requirements:

Proven experience in a travel or tourism-related role, with hands-on experience in

ticketing

. Proficiency in

Amadeus GDS

is a must. Familiarity with the

RIYA/TBO Portal

is highly preferred. Exceptional

communication

and interpersonal skills. Ability to work independently and efficiently during the

night shift

. Strong problem-solving and organizational skills.
Job Type: Full-time

Pay: ₹18,000.00 - ₹28,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Internet reimbursement Work from home
Work Location: In person