Job Description

Work Location :

Kuala Lumpur, Malaysia

Contract durations :

2 Years (extendable)

Job Summary

As a

Thunderhead Developer

, you will be responsible for designing, developing, maintaining, and supporting customer communication solutions using

Thunderhead / Smart Communications

. You will collaborate with cross-functional teams to implement document generation systems that support insurance policy generation, customer correspondence, and other communication needs.

Key Responsibilities

Design and develop templates and interactive documents using Thunderhead NOW / Smart Communications. Configure and maintain Thunderhead components including Data Models, Templates, Fragments, Styles, and Deliveries. Collaborate with business analysts and stakeholders to understand document requirements and translate them into technical specifications. Integrate Thunderhead with backend systems such as Guidewire, SAP, or other policy administration platforms. Perform unit testing, debugging, and troubleshooting of Thunderhead solutions. Participate in solution design reviews, code reviews, and quality assurance activities. Provide ongoing support, maintenance, and enhancements in existing Thunderhead implementations. Create and maintain technical documentation for all development work. Ensure compliance with standards, security, and regulatory requirements.

Required Skills & Qualifications

Bachelor's degree in Computer Science, Information Technology, or related field. 3+ years of hands-on experience in

Thunderhead NOW / Smart Communications

(formerly Thunderhead ONE). Experience in document composition, customer communications management (CCM), or output management systems. Proficiency in XML, XSLT, and related technologies. Understanding of web services (SOAP/REST), APIs, and integration methodologies. Familiarity with insurance domain systems such as Guidewire, SAP FS-PM, or similar is a plus. Strong problem-solving skills and attention to detail. Ability to work independently and in a team environment in a global organization. Excellent communication and interpersonal skills.
Job Type: Contractual / Temporary
Contract length: 12 months

Pay: ?1,100,000.00 - ?1,800,000.00 per year

Experience:

* thunderhead: 2 years (Required)