Job Description

About Us

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos' complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary

Sophos is seeking an experienced and motivated Security Operations Manager to support its Managed Detection and Response (MDR) customers. The successful candidate will be responsible for the operational management and effectiveness of the Security Operations Center and its personnel. This involves overseeing the day-to-day security operations and ensuring the strategic and operational mission of the MDR Team is fulfilled.
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What you will do

+ Maintain supervision over operational tasks and provide day-to-day oversight for threat analysts + Oversee analysts in their investigation and response
+ Activities when security incidents arise to determine possible root cause and resolution
+ Effectively communicate information to stakeholders of all levels
+ Demonstrate experience in network and host-based intrusion analysis, incident response processes and procedures, digital forensics and/or handling malware
+ Acting as a lead throughout incident scenarios and provide subject matter expertise in cybersecurity incident response
+ Successfully executing incident handling procedures as well as direct response to cyber security incidents
+ Maintaining current knowledge and recognition of attacker tools, tactics, and procedures to produce indicators of compromise (IOCs) that can be utilized during active and future investigations
+ Assessing cyber threat intelligence/open source intelligence and operationalizing that information
+ Demonstrating real-world, hands-on experience dealing with sophisticated malware and dynamic cyber threat actors
+ Identifying current and emerging threats and application of such research

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What you will bring

+ 7+ years of experience within a cybersecurity environment with some experience in a leadership role is required + Bachelor's in information technology, Computer Science, or a related field; or relevant, commensurate work experience
+ Experience in a security operations center, or similar environment, and identifying indications of compromise or attack and responding to incidents
+ Endpoint and network security experience required; IDS, IPS, EDR, ATP, Malware defenses and monitoring experience
+ Threat hunting and threat intelligence experience
+ Knowledge of common adversary tactics and techniques, e.g., obfuscation, persistence, defense evasion, etc.
+ Knowledge of Mitre ATT&CK framework
+ Working knowledge of incident response procedures
+ Experience with SQL query construction preferred
+ Experience with OSQuery is a plus
+ Experience administering and supporting Windows OS (both workstations and server) and one of the following: Apple or Linux-based operating systems (e.g. XP, Windows 7, 2003, 2008, OS X)
+ Fundamental understanding of network traffic analysis including TCP/IP, routing, switching, protocols, etc.

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Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back - we encourage you to apply.

What's Great About Sophos?

Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach.

While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.

Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit Employee-led diversity and inclusion networks that build community and provide education and advocacy Annual charity and fundraising initiatives and volunteer days for employees to support local communities Global employee sustainability initiatives to reduce our environmental footprint Global fitness and trivia competitions to keep our bodies and minds sharp Global wellbeing days for employees to relax and recharge Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos