- Make outbound calls to prospective customers and promote our services, for generating leads, to develop business from different sources.- Handle inbound calls and address customer inquiries.- Provide accurate information about our services and the company to customers.- Maintain a high level of professionalism and build rapport with customers over the phone.- Follow the script and guidelines provided by the company for effective communication.- Supporting marketing activities through mailing and cold calling. - Maintain MIS reports and update the management on the status of all the prospects. - Book appointment for sales team with the emphasis on high - quality leads.Requirements :- Excellent Verbal and Written Communication skills : Fluency and proficiency in English..- Good interpersonal skills.- Should possess good listening skills and customer handling skills.- Ability to handle pressure, handle objections and rejection positively.- Good MS Office knowledge.- Tele calling Experience in the IT/Software industry is mandatory.- Results-driven with a track record of meeting or exceeding sales targets.- Adaptability to changing sales techniques and strategies. (ref:updazz.com)
updazz .com
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