Job Description

Position Summary
We are seeking a passionate and technically skilled professional to join our Technical Analysis Centre (TEX) team, focused on Low Voltage (LV) Switchgear and Controlgear products. The ideal candidate will have a strong background in products such as Contactor, OverLoad relay, MPCB, Tesys U with a deep understanding of customer applications and technical diagnostics.
Key Responsibilities

• Perform root cause analysis on customer-returned products, primarily LV switchgear and controlgear.
• Coordinate product returns to the TEX Centre in collaboration with field service teams across geographies.
• Analyze customer issues using technical drawings, control circuit diagrams, and application logic.
• Prepare and present detailed technical reports to global teams.
• Identify customer pain points and provide actionable solutions through technical analysis.
• Collaborate with Marketing, Continuous Engineering, and other cross-functional teams to enhance product performance and customer satisfaction.
• Support demanding application segments such as Oil & Gas, Hospitals, Navy, and Cloud infrastructure.
• Represent Schneider Electric's values by transforming challenging situations into opportunities and building long-term customer trust.

Product Scope
Low Voltage Switchgear & Controlgear products
Qualifications
Internal Requirements

• Technical education in Electrical or Electronics Engineering.
• Hands-on experience in dismantling and assembling LV products.
• Have proficiency in communication protocols like Modbus, TCP-IP, Profibus etc.
• Strong customer orientation and problem-solving mindset.
• Effective team player with collaborative behavior in a multicultural environment.
• Digitally savvy and fluent in English (written and verbal).
• Excellent communication and presentation skills.

External Requirements
Minimum 5 years of overall experience, with at least 4 years in a relevant technical role.
Prior experience as a Field Service Engineer is highly desirable.
Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
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When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
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EUR36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Skills Required