Job Description

We are looking for a

Tester cum Support Executive

who can handle both

software testing activities

and

client support tasks

. The ideal candidate should have a strong understanding of testing methodologies and the ability to assist clients with issues related to ongoing and old projects.

Key Responsibilities:

Perform

manual and functional testing

of web and mobile applications. Identify, document, and report bugs or issues clearly to the development team. Work closely with project teams to ensure quality and timely delivery of solutions. Provide

support for old and existing projects

when clients raise queries or share updates. Troubleshoot and resolve client-reported issues by coordinating with the technical team. Maintain proper documentation of test cases, support tickets, and resolutions. Ensure a smooth communication flow between clients and the internal team.

Requirements:

Basic knowledge of

manual testing concepts

(automation is a plus). Familiarity with

bug tracking tools

Strong

problem-solving and communication skills

. Ability to understand client requirements and provide timely support. Prior experience in a

testing or support role

is an advantage.

Preferred Qualifications:

Bachelor's degree in Computer Science, IT, or related field. 0-1 years of experience in testing/support roles (freshers with strong knowledge may also apply).
Job Type: Full-time

Experience:

total work: 1 year (Required)
Language:

English (Required)
Work Location: In person