Job Description

Tryzens Limited is an international digital agency and our mission is to accelerate client success and growth across all channels, leveraging our expertise, insights, and digital-first principles, to deliver compelling experiences that delight and engage their customers.
With headquarters based in London and a proven development centre at Trivandrum, India, a near-shore office at Sofia in Bulgaria, at Melbourne, Sydney in Australia and at Indianapolis in USA. Our areas of expertise include the delivery of digital solutions (eCommerce and non-commerce), multi-channel retail solutions, and project management amongst others. We provide best-of-breed solutions and services to several blue-chip clients primarily within retail, financial services, and other industries. We have built our delivery-focused reputation upon technical innovation, in-depth business knowledge, and creative vision, all of which support our objective of helping clients to gain true value from digital solutions. We have a platform-neutral independent approach working with the world's leading technology partners Salesforce, SAP Commerce, Adobe Commerce, Shopify, OpenCart, WooCommerce, BigCommerce, CommerceTools and Middleware.
Tryzens global QA team is responsible for independently testing the software developed and ensuring that they meet specified technical and business requirements, work as expected and are fitted for purpose. By maintaining, following and improving systematic process, QA team is meant to increase customer confidence and the company's credibility, while also improving work processes and efficiency, it saves costs for fixing software defects by detecting them early, and it enables the company to better compete with others.
The core responsibilities are:
Testing of solutions developed by Tryzens:

• Ensure that all agree SLAs are adhered to, taking full responsibility of testing within agreed timescales.
• Understand requirement specification docs.
• Design, develop and maintain test plans / cases for manual functional testing for ecommerce applications developed on Shopify platform.
• Execute functional, Integration & system test cases.
• Experience in various functionalities and modules as offered by Shopify.
• Good understanding of Shopify end to end solution implementation.
• Take part in peer review of the test cases.
• Bug reporting and retesting. Involve in Defect Prevention and retrospection meetings.
• Prepare traceability matrix.
• Interact with BA / developers and co-testers to resolve/understand all testing related issues.
• Identify failures to meet quality standards through testing, assessing issue severity and escalating as appropriate, maintaining ownership of it and follow-up till resolution.
• Respond promptly to all internal or external client contact while adhering to functional standards. Provide explanations on any misses to the agreed objectives and ensure continuous improvement.
• Test Estimation - Understand the testing effort by examining the requirements of project and estimate considering all affecting factors.
• Project documentation - Prepare / update relevant metrics, dashboards, confluence, status and test summary documents.
• Ensure the timely delivery of different testing milestones.
• Identify risks and communicate with project managers, QA manager and stake holders on time.
• Organize/participate in project meetings and send the Status Report (Daily, Weekly etc.) to the Project managers and respective stake holders.
• Keep team members and line/project/delivery manager regularly informed of progress on testing, and of any risk to meeting release timelines or quality standards.
• Proactively raise any issues identified including delays, increased effort, utilization issues of team members etc. to manager.
• Complete ownership on the quality of the deliverables (Test deliverables, Test Documents, Test Cases, data generation, Automation scripts, closure reports etc.) on the projects assigned.
• Support the project queue by timely completing assigned tasks/projects.
• Planning and coordinating with internal and external stakeholders to ensure project execution as per technical and functional specifications.
• Communicating with client business to fully understand client expectations.
• Train and integrate new team members and proactively support the continued development of existing team members.
• Build and promote a positive working environment for the team.
• Effectively manage team members in line with company policy and procedures, including performance, development, disciplinary and conflict resolution with effective feedback

Commercial

• Supporting Presales during development of new business with new or existing clients

General

• Participate in recruitment activities where necessary.

Requirements
Essential Skills & Experience:

• A bachelor's degree or equivalent.
• Team player with excellent collaboration skills, with a fantastic can-do attitude.
• Self-driven, with an aptitude to learn and keep up with the latest in Shopify.
• Must have excellent written and verbal communication skills.
• Critical thinking and analytical skills to examine bug reports and prioritize necessary tests, what information to include in the daily status reports, prioritize and estimate task execution.
• Good understanding of QA processes - test planning, test case design, bug tracking systems and various software development lifecycles.
• A minimum 4 years' experience in testing the Shopify.
• Proficient in co-coordinating with teams and clients across different time zones.
• Overall, 8 to 12 Years of IT testing experience.

Desirable Experience & Knowledge

• Strong knowledge in STLC, Agile Delivery Methodologies.
• Experience in testing REST services - POSTMAN/SOAPUI.
• Experience in Test Management tools - JIRA/ALM/TestRail/TestLink.
• Understanding of Web technologies: HTTP(S), Web Services (SOAP, RESTful), HTML/CSS/JS.
• Understanding of performance testing and analysis (Jmeter, Gatlin, LoadRunner etc.)/accessibility testing principles and tools.
• Knowledge in e-commerce principles such as: SEO, Web Analytics etc.
• Knowledge of GIT / Bitbucket.

Preference will be given to candidates with:

• Programming skills in JAVA and understanding of OOPS principles.
• Knowledge in Selenium (Java) and TestNG.
• Knowledge in Jmeter.

Skills Required