Job Description

Description

• Addressing the task within SLA management, flexible for 24/7 operations
• Understanding the user expectations/concerns & resolving it on time
• Expertise in correcting and rewriting sentences in required language.
• Strong attention to detail and accuracy in language-related tasks.
• Mapping background is an added advantage
• Ability to work independently and as part of a team, collaborating effectively with colleagues.
• Excellent research skills to ensure accurate interpretation and translation.
• Strong time management skills to meet project deadlines.
• Should be able to work on jobs related to english as well Language hired for(Japan)

Requirements

• Any graduate from reputed institutes
• Proficiency in the Japanese and English language, both written and spoken, with an excellent understanding of grammar, vocabulary, and syntax
• High communication skills, having experience in user comms, dealing with end users concerns
• Review and understand user concerns and ensure proper responses are shared as per the guidelines
• Candidate should able to work in 24/7 environment
• Certification level should be N2
• Extensive internet research skills
• Creative problem-solving and analysis skills
• Team player with good interpersonal and solution-oriented attitude
• Outspoken with decent attitude (who can put his point of view and have some logical approach to

implement that, who dont fake things) * Desire to work in a fast-paced, challenging environment and a passion for delivering great
customer experience is required * Excellent interpersonal skills for interacting with/influencing cross-functional teams and gaining
consensus * Experience in detail analysis reporting using qualitative and quantitative tools

• Solid organizational skills including attention to detail and multitasking skills

Job responsibilities

• Addressing the task within SLA management, flexible for 24/7 operations
• Understanding the user expectations/concerns & resolving it on time
• Expertise in correcting and rewriting sentences in required language.
• Strong attention to detail and accuracy in language-related tasks.
• Mapping background is an added advantage
• Ability to work independently and as part of a team, collaborating effectively with colleagues.
• Excellent research skills to ensure accurate interpretation and translation.
• Strong time management skills to meet project deadlines.
• Should be able to work on jobs related to english as well Language hired for(Japan)

What we offer
Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you'll experience an inclusive culture of acceptance and belonging, where you'll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders.
Learning and development. We are committed to your continuous learning and development. You'll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.
Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you'll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what's possible and bring new solutions to market. In the process, you'll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.
Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!
High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you're placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.
About GlobalLogic
GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world's largest and most forward-thinking companies. Since 2000, we've been at the forefront of the digital revolution - helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.