Job Description

. Customer Handling

Welcome customers and understand their test drive requirements. Explain vehicle features, variants, and safety instructions before the test drive. Assist customers during the test drive to ensure comfort and safety. Clarify basic queries and hand over the customer to the sales consultant after the test drive.

2. Test Drive Vehicle Management

Ensure all test drive vehicles are clean, fueled, and ready for use. Check vehicle condition daily (tyres, AC, battery, documents, etc.). Maintain key control and ensure proper log of vehicle usage. Coordinate with the workshop for vehicle servicing or repairs.

3. Scheduling & Coordination

Manage test drive bookings (walk-ins, phone, online). Ensure timely availability of vehicles for scheduled test drives. Coordinate with sales executives for customer appointments. Arrange home test drives when required.

4. Documentation & Record Keeping

Maintain a test drive register or digital log (customer details, time, vehicle used). Ensure test drive forms, customer ID proofs, and disclaimers are properly recorded. Update CRM or dealership software with test drive status.

5. Safety & Compliance

Ensure customers follow safety protocols during the drive. Check that the vehicle insurance, PUC, and documents are valid. Report any accidents, damages, or irregularities immediately.
Job Types: Full-time, Permanent

Pay: ₹8,086.00 - ₹25,437.00 per month

Benefits:

Health insurance Paid sick time Paid time off Provident Fund
Work Location: In person