Job Description

Specific Requirements:

Specialises in training and enhancing product knowledge of the general trade. Conducting troubleshooting visits to execute lens adaptations. Identify selling possibilities and evaluate customer needs. Strong communication, negotiation and influencing skills. Good understanding of business operations management. Commitment and Vision to take the brands upwards Relationship Management. Sales and Revenue Orientation. Analytical skills and data crunching. In-depth technical knowledge of Product.

Key Responsibilities:

Training Management

Efficiency in troubleshooting to reduce lens returns. Provide training to internal staffs on new product and design. Enhance the dispensing skills of the ECP to sell higher end products

Sales Management

Conducting market research to identify selling possibilities and evaluate customer needs Setting up meetings with potential clients and finding solutions for their demands and concerns Prepare and deliver appropriate presentations on products and services Generate reports with sales and financial data for review with higher-ups Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams Execute visibility norms across the territory as per set merchandising standards by channel. Track competitors' activities monthly, create process documents and communicate the same to
the management and plan/execute counter strategies accordingly.
Implement sales promotions. Handling of product complaint. Conduct periodic audits on visibility with selected customers, improve presence by maintaining
good relations with key customers in the region.
Responsible for the brand growth and strategies to drive sales Investigate historical data for market dues. Take actions in order to encourage timely payments. Resolve billing issues. Resolve customer credit issues

B.Sc./ M.Sc. in Optom or other related fields