Job Description

DESCRIPTION

Job Summary

The Sales Manager is responsible for driving sales of Meritor aftermarket products across OES and distributor market segments in India. This role involves developing new business opportunities, executing strategic sales plans, managing a regional sales team, and ensuring customer satisfaction. The position requires strong leadership, customer relationship management, and cross-functional collaboration to meet annual operating plans and business strategy goals.

Key Responsibilities

Sales Execution & Strategy

Manage and grow sales of Meritor aftermarket products to OES and distributor segments. Develop and implement sales strategies to increase volume and market share. Execute sales plans aligned with AOP and BSR. Identify and pursue new business opportunities and prospects.

Team Leadership

Lead and manage regional Sales Specialists to achieve growth targets. Supervise, guide, and assess team performance. Recommend leaves and manage departmental administrative matters.

Customer Relationship & Support

Build and maintain strong customer relationships. Understand customer needs and deliver value-added solutions. Promote products in line with company policies. Handle warranty claims and product complaints.

Financial & Operational Management

Ensure timely collection of payments and maintain acceptable AR levels. Control costs and contribute to cost reduction initiatives (e.g., Mission 22). Maintain accurate MIS and adhere to company policies (e.g., no cash transactions).

Compliance & Safety

Enforce safety principles and ensure zero accidents. Administer ISO TS 16949, ISO 14001, and OHSAS standards. Ensure 5S compliance at workstations. Safeguard company assets including hardware, software, and documents.

Reporting & Forecasting

Maintain sales forecasts and track progress. Use CRM tools to report activities and manage customer data. Collaborate with internal teams to balance inventory and delivery expectations.

Other Duties

Escalate key issues and abnormalities promptly. Periodically review processes for compliance. Undertake additional responsibilities as assigned by senior management.

RESPONSIBILITIES

Qualifications

Bachelor's degree in Marketing, Sales, or a related field. Equivalent work experience in sales may be considered. Licensing may be required for compliance with export controls or sanctions.

Sales Competencies:

Action Oriented, Customer Focused, Persuasive Communicator. Strong negotiation and pricing strategy skills. Proficient in account planning and sales pipeline management. Ability to articulate value propositions and adapt to diverse audiences. Skilled in integrating customer perspectives into sales strategies.

Technical & Analytical Skills:

Sales forecasting and CRM usage. Sense-making and data-driven decision-making. Understanding of channel dynamics and market structures.

Leadership & Compliance:

Values diversity and promotes inclusive practices. Committed to safety, compliance, and continuous improvement.

QUALIFICATIONS

Skills and Experience

Preferred Experience:

Basic relevant work experience in sales or customer-facing roles.

Job

Sales

Organization

Cummins Inc.

Role Category

Hybrid

Job Type

Exempt - Experienced

ReqID

2420280

Relocation Package

No