Job Description

Job Requirements
Role/ Job Title: Territory Manager- Car Loan
Function/ Department: Car Loan
Job Purpose:
The role entails direct customer interaction and is responsible for acquisition of 2 wheeler loan and unsecured business loan customers for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to supervise catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
Roles & Responsibilities:

• Acquisition of self-employee personal loan customers in the identified segment and reference generation from the specified catchment area.
• Grow the asset under management base for Business loan lending solutions and ensure that the overall revenue, cost, profitability and portfolio quality targets are met.
• Collaborate with the product head business loan to ensure that the customers are offered the best-in-class solutions funding or multi funding requirements and key direct sales teams are appropriately incentivized.
• Ensuring quality portfolio by minimizing delinquency and rejection.
• Extensive knowledge and understanding of retails assets, products and operations.
• Identifying the changing market trends, channel development for acquiring business and provide high quality customer service.
• Design a fulfilling customer journey leading to customer delight and making IDFC First their banking partner of choice.
• Ensure the successful adoption of internal compliances and regulatory framework across the business.

Education Qualification (Fulltime):
Graduation: Graduation
Post-graduation: MBA, PGDM
Experience: 2 to 5 years of experience in Car Loan, Insurance penetration etc

Skills Required