Job Description

Job Title:

Tender Support Executive

Location:

Ahmedabad

Experience:

1-3 years in Tender domain

Salary:

Up to ₹30,000

About the Role:

We are looking for a Tender Support Executive to manage end-to-end client support throughout the tendering cycle. The role involves client onboarding, document verification, bid preparation, submission, post-submission follow-ups, and feedback handling using phone, email, WhatsApp, and remote access tools. Strong coordination, technical accuracy, and excellent communication skills are essential.

Key Responsibilities:

Initiate contact with clients to understand their products/services and tender eligibility, managing the support process independently Coordinate internally to identify relevant tenders and ensure compliance with tender requirements Provide technical and operational support for tender bidding on GeM and other eProcurement portals via phone, email, and remote tools Maintain trust-based client relationships to ensure repeat business and referrals Assist clients with bid submission, documentation, and portal navigation Ensure error-free, timely submission of bids Collect client feedback to improve services and identify new opportunities Handle multiple client projects simultaneously with proper documentation and communication logs Report daily progress and updates to the team lead Familiarity with various tender bidding portals Excellent verbal communication in English, Hindi, and Gujarati

Skills and Qualifications:

1+ year experience in Tender Support / GeM / eProcurement Hands-on experience with GeM Portal, Central/State eProcurement portals, and online bidding procedures Proficiency in Remote Access Tools, MS Office, PDF tools, email drafting, WhatsApp Business, and virtual meetings (Zoom/Meet) Strong communication, coordination, multitasking, and time-management skills Basic understanding of documentation for ISO, NSIC, and DPIIT Startup certifications

Why Join:

Competitive salary + exposure to live government procurement and certification processes Collaborative and growth-oriented work environment Continuous training and professional development in a specialized domain
Job Types: Full-time, Permanent

Pay: Up to ₹33,683.13 per month

Work Location: In person