Shalini Cabs Pvt. Ltd. is a fast-growing, technology-driven travel company providing Airport Transfers, Local Rentals, Outstation Trips, Corporate Cab Services, and B2B Logistics. We operate 24x7 with a strong professional driver network across Mumbai Metropolitan Region.
Job Responsibilities1. Inbound & Outbound Calling
Handle incoming customer calls for cab bookings.
Make outbound calls to follow-up leads, repeat customers, and corporate clients.
Explain services, tariffs, packages, and offers clearly.
2. Booking Management
Take accurate booking details and update them in the system.
Coordinate trip schedules and provide real-time updates to customers.
3. Chauffeur / Driver Allotment
Assign drivers to bookings based on availability and location.
Manage round trips, airport pickups, outstation duties, and timely updates.
Ensure the driver reaches the customer on time.
4. Sales & Customer Handling
Convert inquiries into confirmed bookings.
Promote fixed packages, memberships, and corporate accounts.
Maintain professional communication and provide excellent customer service.
Job Type: Full-time