Job Description

Key Responsibilities

Outbound Calls:

Contact potential and existing customers to introduce products or services, build rapport, and generate interest or sales.
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Inbound Calls:

Address customer questions, concerns, and complaints, resolving issues in a professional manner.
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Lead Generation:

Identify and qualify potential customers, often passing high-quality leads to sales or field teams.
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Customer Interaction Management:

Maintain accurate records of all calls and customer interactions using a CRM system.
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Sales & Support:

Provide information on products and services, persuade customers to make purchases, and offer support to existing clients.
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Reporting:

Document call details and progress, providing reports to management on sales status and market trends.
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Essential Skills & Qualifications

Communication:

Excellent verbal communication, active listening, and persuasive speaking skills are crucial for engaging customers and closing deals.
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Persuasion & Negotiation:

The ability to influence customer decisions, handle objections, and negotiate effectively to achieve desired outcomes.
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Customer Focus:

Patience, empathy, and a proactive approach to understanding and fulfilling customer needs.
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Technical Proficiency:

Familiarity with CRM software and basic computer skills for data entry and managing customer records.
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Adaptability:

The capacity to switch communication styles, adjust to different situations, and handle challenging interactions with professionalism.
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Education:

A high school diploma or equivalent is typically the minimum requirement, with a bachelor's degree or specific sales training being a plus.
Job Types: Full-time, Fresher

Pay: ?10,000.00 - ?18,000.00 per month

Benefits:

Cell phone reimbursement Flexible schedule Paid sick time Paid time off
Work Location: In person