Pathfinder seeks an enthusiastic Telecaller to connect with prospective students/parents, provide program information (JEE, NEET, Board, Foundation, Olympiads), answer queries, and facilitate admissions to expand our reach and help students achieve academic dreams.
Key Responsibilities:
Make outbound calls, effectively communicating Pathfinder's program benefits.
Respond to inbound inquiries about courses, fees, and admissions.
Address doubts professionally and generate leads.
Schedule appointments for center visits/counseling.
Maintain accurate call records in CRM and follow up for conversions.
Achieve daily/monthly call and admission targets.
Stay updated on all program details.
Qualifications & Requirements:
Education: Bachelor's degree preferred.
Experience: Previous telecalling/customer service experience (education sector a plus).
Communication: Excellent verbal skills in Bengali, Hindi, and English (or relevant local languages).