Job Description

Core responsibilities

Customer interaction

: Making outbound calls to potential customers and handling inbound calls from existing clients.

Sales and lead generation

: Explaining product features, persuading customers, and generating sales leads.

Customer support

: Resolving customer inquiries and complaints to ensure satisfaction.

Record keeping

: Maintaining a database of customer interactions, updating records accurately, and documenting call outcomes.

Follow-up

: Following up with prospects to convert leads and with existing customers for feedback or to offer new products/services.

Goal achievement

: Meeting sales targets or other performance objectives set by management.
Required skills

Communication

: Exceptional oral and written communication, active listening, and persuasive speaking skills.

Interpersonal skills

: Strong interpersonal skills and the ability to build rapport with customers.

Problem-solving

: Ability to handle customer issues and find effective solutions.

Organizational skills

: Strong organizational skills and the ability to manage multiple tasks effectively.

Adaptability

: Ability to work independently or as part of a team and tolerate stress.

Technical skills

: Proficiency with common software for customer relationship management (CRM) and data entry.
Job Type: Permanent

Pay: ₹8,000.00 - ₹15,000.00 per month

Work Location: In person