Job Description

Job Title: Telecaller - Student Counselor Support

Job Summary:

The Telecaller will handle incoming and outgoing calls to students/parents, provide information about courses, schedule counseling appointments, and assist in admission follow-ups. The role requires good communication skills and the ability to convince and guide students.

Key Responsibilities:

Make outbound calls to leads received through walk-ins, online inquiries, ads, and referrals. Explain course information, fees, duration, and career scope. Fix appointments for counseling sessions and demo classes. Daily follow-up with interested students and close admissions. Maintain call records and update admission sheets. Inform students about admission deadlines, batches, and events. Support counselors in converting leads to admissions. Achieve daily/weekly/monthly follow-up targets.

Required Skills:

Good communication in Hindi/English (local language optional). Good convincing and negotiation ability. Pleasant and polite telephone etiquette. Basic computer knowledge & CRM/Excel usage (preferred). Active, confident, and goal-oriented.
Job Types: Full-time, Permanent

Pay: ?12,000.00 - ?15,000.00 per month

Benefits:

Cell phone reimbursement
Work Location: In person