Job Description

Key Responsibilities

Make outbound calls to prospective clients informing them about overseas education or immigration programs.[internshala +2] Handle inbound calls, answer queries about specific countries, courses, or migration requirements.[expertia +2] Identify potential leads, set up appointments for the consulting team, and nurture relationships to secure conversions.[shine +1] Maintain and manage client records accurately using CRM or MS Excel.[expertia +1] Support clients with application procedures, documentation, and address their concerns throughout the process.[expertia] Meet monthly call and conversion targets set by the consultancy.[expertia +1] Keep up to date with industry trends, visa policies, and competitor activities.[internshala +1] Engage professionally and empathetically with clients from diverse backgrounds and cultures.[expertia +1] Schedule appointments and follow-up calls to ensure client satisfaction and retention.[expertia] Collaborate with the sales team to maximize business growth and revenue.[shine +1]
Required Skills and Qualifications

Excellent verbal and written communication skills in English; knowledge of other languages is an advantage.[shine +1] Strong interpersonal and persuasive communication abilities.[internshala +1] Experience in telecalling, customer service, or sales roles, preferably in education, training, or immigration sectors.[expertia +1] Knowledge of MS Excel and CRM software.[expertia +1] Ability to adapt to cultural differences and work across time zones.[expertia +1] Proactive problem-solving skills and a service-oriented attitude.[expertia +1] High school diploma minimum; bachelor's degree preferred.[expertia] Reliable, organized, and target-driven.
Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Language:

English (Preferred)
Work Location: In person