to join our team. The ideal candidate will be responsible for handling outbound and inbound calls, addressing customer inquiries, and promoting products or services. You should have excellent communication skills and a customer-oriented approach.
? Key Responsibilities:
? Make outbound calls to prospective customers and explain the company's products or services.
? Handle inbound calls and resolve customer queries efficiently.
? Maintain and update customer databases with accurate information.
? Follow up with potential leads to convert them into sales.
? Achieve daily and monthly call and sales targets.
? Provide feedback to the team leader on customer needs, problems, and interests.
? Build and maintain positive relationships with customers.
? Ensure adherence to company policies and quality standards.
Qualifications and Skills:
? High school diploma or Bachelor's degree (preferred).
? Proven experience as a Tele caller, Tele sales Representative, or Customer Care Executive similar role.
? Excellent verbal communication skills in [mention languages required, e.g., English, Hindi, regional language].
? Good listening and negotiation skills.
? Ability to handle rejection and remain motivated.
? Basic computer knowledge and familiarity with Microsoft Excel.