to join our front-line team. Your primary role will be to follow up with leads generated through our social media marketing (SMM) and convert them into confirmed salon appointments. You will act as a key point of contact between potential clients and our salon team, ensuring a smooth and professional booking experience.
Key Responsibilities
Make outbound calls to leads generated from social media platforms (Instagram, Facebook, etc.)
Explain salon services, offers, and packages to potential clients
Convert inquiries into confirmed appointments
Maintain a lead tracker and follow up with warm leads regularly
Coordinate with front desk to ensure appointment scheduling is smooth
Share customer feedback and lead insights with the marketing team
Meet weekly and monthly conversion targets
Requirements
Excellent communication and interpersonal skills (English & Telugu,English & Hindi)
Confident phone etiquette and persuasive skills
Prior experience in telecalling or customer service is a plus
Knowledge of salon services or beauty industry is an advantage
Basic computer knowledge (Google Sheets, CRM, WhatsApp Business)
Positive attitude and goal-oriented mindset
Perks & Benefits
Incentives on lead conversions
Staff discounts on salon services
Training on beauty industry and client interaction
Friendly and professional work environment
Job Type: Full-time
Pay: ₹8,500.00 - ₹15,000.00 per month
Work Location: In person
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