A telecaller job involves making outbound calls to promote products, generate leads, and close sales, while also handling inbound calls to answer customer inquiries and resolve issues. Key responsibilities include maintaining customer records, following up with leads, meeting sales targets, and adhering to call scripts and company policies. Strong communication, persuasion, and organizational skills are essential for success in this role. Responsibilities Make outbound calls to potential and existing customers to promote products or services. Handle inbound calls, address customer inquiries, and resolve complaints professionally. Explain product features, benefits, and pricing to generate interest. Follow up on leads to convert prospects into customers. Maintain accurate records of customer interactions in a database or CRM system. Meet or exceed daily, weekly, and monthly targets for sales or engagement. Conduct market research and provide feedback to improve customer service standards. Adhere to telecalling scripts and company policies.
Job Types: Full-time, Part-time, Permanent, Fresher
Pay: ₹8,185.45 - ₹42,535.86 per month
Benefits:
Flexible schedule
Work from home
Work Location: In person
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