Job Description

Job Title:

Telecaller / Admission Counsellor

Location:

Tirupati

Organization:

SBMCH Tirupati Hospital

Job Type:

Full-Time

Experience:

0-3 Years (Freshers can apply)

Salary:

Based on experience + Incentives

Job Summary

SBMCH Tirupati Hospital is looking for enthusiastic Telecallers to support our

Hospital & Medical College admission counseling process

. The role involves interacting with students, parents & patients, providing information about academic programs and hospital services, guiding them through the admission process and converting inquiries into walk-ins or registrations.

Key Responsibilities

Make outbound calls to prospective students/parents & patients regarding admissions and service inquiries. Provide information about

Hospital services, Medical courses, fee structure, admission process, and facilities

. Handle incoming queries and document accurate information. Convert leads into hospital appointments / campus visits / admission applications. Maintain follow-up calls and ensure timely communication. Update CRM/call records and share daily reports. Meet daily/weekly calling and conversion targets. Coordinate with the admissions department and front office teams.

Required Skills

Strong verbal communication & convincing skills. Fluency in

Telugu

,

English

, and

Hindi

(preferred). Ability to handle queries professionally and politely. Good computer knowledge - MS Office & CRM entry. Positive attitude, patience & ability to work under targets.

Qualifications

Minimum 12th Pass / Graduation preferred

Experience in

Hospital Telecalling / College Admissions / Counseling / Customer service

is an added advantage.

Working Hours

9:30 AM - 6:30 PM (Monday - Saturday)

(Sunday may be required during peak admission season)

Benefits

Attractive incentives for conversions Professional growth & training support Positive workplace environment
Job Types: Full-time, Fresher

Pay: ?10,000.00 - ?20,000.00 per month

Benefits:

Paid sick time Paid time off Provident Fund
Ability to commute/relocate:

Tirupati, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Required)
Location:

Tirupati, Andhra Pradesh (Required)
Work Location: In person