Tellecaller
Year Surat, Gujarat, India
Job Description
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- Generate positive impressions during all customer contacts, experiences by serving customers in a
- Carry out service appointment calling (inbound & outbound) and achieve daily appointment Targets
- Tracking of Appointment Rate based on Hours and Number of Units with Appointment Control Board
- Service Appointment Promotion / Effect Monitoring to achieve the set target
- Ensure Targeted turn-up ratio against the appointments & No Show follow ups
- Provide estimated repair cost & repair TAT to customers based on their VOCs
- Establish a consulting relationship with customers by following guidelines and delivering uniform
Advisor accordingly. * Effective Post service feedback calling, Recall Campaign, Promotion of Service Campaigns
- Acts as a contact person for any special projects regarding dealership improvements.
- Assists service customers during the morning service rush, when possible.
- Freshers can also apply
- Provident Fund
- Day shift
- Performance bonus
- Cold calling: 1 year (Preferred)
- English (Preferred)
- Surat, Gujarat (Required)
+91 9316790097
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Job Detail
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Job IdJD3242011
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSurat, Gujarat, India
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EducationNot mentioned
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ExperienceYear